Arrival and Departure Policies

Arrival:From 3:00 p.m.

Departure: 12:00 hrs. (plus one hour of grace)

Late check out: Until 6:00 p.m., Charge of 50% of the room rent after 6:00 p.m., 100% of the room rent will be charged.

  • The late check out is subject to availability.

Cancellation free of charge low season

You can cancel without penalty charge up to 15 days in advance of your arrival.

High season cancellation free of charge

You can cancel without penalty charge up to 30 days in advance of your arrival. (Deaths Day, Guelaguetza, Christmas, bridges and holidays).

Late cancellation and No Show

In case of cancellation out of time or no-show on the day of arrival, the hotel will charge 100% of the reservatio

Terms and Conditions

  • The published rates do not include taxes, (16% VAT, 3% ISH).

  • Rates per room, per night in single or double occupancy.

  • European Plan Rate (Does not include food, only accommodation).

  • The Hotel is a 100% smoke-free establishment, so smoking is not allowed in the rooms.

  • Late Check Out subject to availability.